Privacy Policy

Legal

How We Protect Your Data

Trackback Privacy Policy

Introduction

We are committed to safeguarding the privacy of our website visitors; in this policy we explain how we will treat your personal information. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

Collecting Personal Information

We may collect, store and use the following kinds of personal information:

  • Information about your computer and about your visits to and use of this website including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths;
  • Information that you provide to us when registering with our website including your email address;
  • Information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters including your name and email address;
  • Information that you provide to us when using the services on our website, or that is generated in the course of the use of those services including the timing, frequency and pattern of service use;
  • Information relating to any purchases you make of our services or any other transactions that you enter into through our website including your name, address, telephone number, email address and card details;
  • Information that you post to our website for publication on the internet including your user name, your profile pictures and the content of your posts;
  • Information contained in or relating to any communication that you send to us or send through our website including the communication content and metadata associated with the communication;
  • Any other personal information that you choose to send to us.

Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with this policy.

Using Personal Information

Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website. We may use your personal information to:

  • Administer our website and business;
  • Personalise our website for you;
  • Enable your use of the services available on our website;
  • Supply to you services purchased through our website;
  • Send statements, invoices and payment reminders to you, and collect payments from you;
  • Send you non-marketing commercial communications;
  • Send you email notifications that you have specifically requested;
  • Send you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter);
  • Send you marketing communications relating to our business (or the businesses of carefully-selected third parties where you have specifically agreed to this);
  • Provide third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information);
  • Deal with enquiries and complaints made by or about you relating to our website;
  • Keep our website secure and prevent fraud;
  • Verify compliance with the terms and conditions governing the use of our website.

We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party’s direct marketing.

All our website financial transactions are handled through our payment services providers, Chargebee and Stripe.

Disclosing Personal Informational

We may disclose your personal information:

  • To any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary;
  • To any member of our group of companies insofar as reasonably necessary;
  • To the extent that we are required to do so by law;
  • In connection with any ongoing or prospective legal proceedings;
  • In order to establish, exercise or defend our legal rights;
  • To the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling;
  • To any person who we reasonably believe may apply to a court or other competent authority for disclosure.

International Data Transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate.

We may transfer information to countries which do not have data protection laws equivalent to those in the EEA.

Personal information that you publish on our website may be available around the world. You expressly agree to these transfers of personal information.

Retaining Personal Information

We will retain personal information:

  • Only as long as necessary for the purpose;
  • In accordance with legal obligations;
  • To establish, exercise or defend legal claims.

Security Of Personal Information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on secure servers. Financial transactions are processed via Stripe.

Transmission of information over the internet is inherently insecure. You are responsible for keeping your password confidential.

Amendments

We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

Your Rights

You may request a copy of the personal information we hold about you, subject to:

  • Payment of a fee (GBP 10);
  • Proof of identity.

You may instruct us not to process your personal information for marketing purposes.

Third Party Websites

Our website includes hyperlinks to, and details of, third party websites. We are not responsible for the privacy policies and practices of third parties.

Updating Information

Please let us know if the personal information that we hold about you needs to be corrected or updated.

About Cookies

Cookies are identifiers used by web servers to identify and track users.
Cookies can be persistent or session-based.

Our Cookies

We use only session cookies on our website.
Persistent cookies may be used if you choose to remember your login.
Cookie examples:

Firstname
Lastname
Usercode
Siteowner
Userlevel
Username

Analytics Cookies

We use Google Analytics to analyse the use of our website.
Cookies may include: _ga, _gat, __utma, etc.

Third Party Cookies

Our website may use third party cookies from time to time.

Blocking Cookies

You can block cookies in your browser settings.
Blocking all cookies may negatively impact website usability.

Deleting Cookies

You can delete cookies already stored on your computer via your browser settings.

Cookie Preferences

You can manage your cookie preferences on our website.

Our Details

This website is operated by Rightlander Limited.

Registered in England and Wales: 11150772

Registered office: Admirals Offices, Main Gate Road, The Historic Dockyard,
Chatham, Kent, UK, ME4 4TZ

Contact us by email via the address published on our website.